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SVICLOUD 小雲 10P+ 旗艦級多媒體播放器 [香港行貨]
退換貨政策
保養條款:
[香港行貨]
此類產品可獲香港品牌方或總代理提供香港保養。不同品牌產品會提供不同的保養期限，大部分產品可獲1年香港保養，除特別詮明
水貨產品:
[日版]
本平台亦會銷售平行進口產品，亦稱水貨產品。
水貨產品不設香港保養，本平台會提供90天購物保障。平行進口產品的插頭為當地國家插頭，如日版產品只會提供日本插頭，客人需要自行配購轉插，客人亦可於本公司購買不同的旅行轉插為轉插使用。公司所出售的平行進口產品都是國際電壓，不需要使用變壓器
運費
本地訂單滿$100 免運費送順豐櫃/香港郵政
本地訂單滿$250 免運費送上門 (順豐/京東)，(不包括電腦產品子零件如SSD/電腦螢幕等等)
電腦產品子零件如SSD/電腦螢幕，運費則由$30-$60 不等，實際運費會在購物車後顯示
**詳細運費將會於結帳頁前列明，運費以結帳頁的銀碼為準
澳門:
| 0kg–1.5kg | HK$30.00 HKD |
| 1.5kg–2kg | HK$35.00 HKD |
| 2kg–2.5kg | HK$42.00 HKD |
| 2.5kg–3kg | HK$51.00 HKD |
| 3.5kg–5kg | HK$100.00 HKD |
澳門的訂單運費由$30 起，產品運費取決於訂單重量，最終運費將會於產品頁顯示
交收:
本公司提供有限度交收安排，如客人想安排交收，請聯絡客服人員。
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海外訂單(INTERNATIONAL SHIPPMENT)
POWERBANK/充電器 產品只能出貨至香港及澳門地區
海外運費的金額隨於產品的重量而改變，客戶可於結帳頁參巧所需要的運費。因為海外運費的不確定性，本公司會於訂單出貨前查核所需要收取的運費，客戶有機會需要補付海外運費，如客戶覺得運費偏高，客戶可選擇終於訂單，本公司將會安排退款
如訂單需要寄送海外，本公司建議客戶於下單前查詢客服運費。
客人亦需要留意，不同國家有機會需要收取產品的進口關稅，而當中的進口關稅由客人負責，而本公司不會負責任何海外訂單的進口關稅
運費請於下單前向客服查詢:
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**客人需要負責填寫 正確 的郵寄地址及聯絡電話。本公司將不會承擔因資料的錯失而導致的任何損失** 如因此需要重寄，客人需要負責所產生的額外郵費
Free Gifts:
Get a VERBATIM Charge 'n' Go 10000mah magnetic wireless mobile charger in a random color (only one gift per order, regardless of order quantity, while stocks last)
- Upgraded to the top-notch S905-Y4 A53 CPU with excellent performance and low power consumption
- Equipped with top-level specifications 4GB + 64GB large capacity, no need to worry about running out of space for updates
- 10P newly upgraded remote control, adding learning keys and custom shortcut keys, making family use worry-free
- Dual-band WIFI high-speed 2.4/5.0G 2T2R doubles the bandwidth, enjoy fast internet speed
- Supports searching and executing operations through intelligent voice recognition assistant, and wireless voice calls can easily get assistance
- Supports up to 8K resolution, AV1 encoding technology, better than H.265 hardware decoding, reduces traffic usage and stabilizes playback quality
- Home theater HDR 10+ Dolby audio, powerful movies as if you are there
- Android 12 has a built-in Google Play Store, allowing you to install your favorite apps at will
Regarding the HDMI no sound problem: HDMI CEC allows devices connected via HDMI to be controlled by the same remote control.
HDMI-CEC is enabled by default. If you find that there is no sound, please cancel the Xiaoyun Box remote control to control the TV volume in the host settings > Display and sound effects > HDMI-CEC > Volume Control. For product operation, please contact the Hong Kong official agent customer service technical support Whatsapp inquiry +447907771380
The TV boxes and remote controls from different batches may not be exactly the same as in the pictures. Thank you for understanding that the TV box you purchased does not have the app installed. Customers need to install the required software by themselves after purchase.
All TV boxes are not sealed, please feel free to use them. The boxes are brand new and unactivated. This means you agree. We refuse to refund or return the product for the above reasons.
Taiwan Xiaoyun Agent will not accept warranty issues from Hong Kong licensed customers, and does not have the information of Hong Kong authorized agents
Note: This product cannot be used in mainland China (including VPN software and VPN router). If the manufacturer detects this, the device will be immediately blocked and cannot be reopened.
# Due to regional sales, the Hong Kong licensed Xiaoyun Box cannot be used in Taiwan, Singapore and Malaysia
(On the contrary, the Xiaoyun boxes sold in Taiwan, Singapore and Malaysia cannot be brought to Hong Kong for use)
| OS | Android 12 AOSP |
| CPU | Amlogic S905Y4 64-bit quad core ARM® Cortex™ A35 CPU |
| GPU | ARM G31™ MP2 GPU processor |
| RAM | 4GB DDR3 |
| ROM | 64GB eMMC |
| WiFi | 2.4&5G 2T2R 802.11 a/b/g/n/ac Wi-Fi |
| Bluetooth | V5.0 |
| LED Indicator | • Standby mode: Red • Working mode: Blue |
| Language Support | English, German, French, Italian, Spanish, Chinese, Japanese, etc. (12 languages) |
| HDR | Supports HDR10 |
| Video Decoder | • AV1 MP-10@L5.1 up to 4Kx2K@60fps • VP9 Profile-2 up to 4Kx2K@60fps • H.265 HEVC MP-10@L5.1 up to 4Kx2K@60fps • AVS2-P2 Profile up to 4Kx2K@60fps • H.264 AVC HP@L5.1 up to 4Kx2K@30fps • MPEG-4 ASP@L5 up to 1080P@60fps • WMV/VC-1 SP/MP/AP up to 1080P@60fps • AVS-P16(AVS+)/AVS-P2 JiZhun Profile up to 1080P@60fps • MPEG-2 MP/HL up to 1080P@60fps • MPEG-1 MP/HL up to 1080P@60fps • RealVideo 8/9/10 up to 1080P@60fps • Multiple language and subtitle support • MJPEG and JPEG unlimited resolution decoding |
| Video Encoder | • SW H.264/VP8 encoders • Multi-video decoder up to 4x1080P@60fps • Supports multiple "secured" video decoding sessions • Simultaneous decoding and encoding |
| 3D Graphics | • 4-wide warps, dual texture pipe • 2x 4-wide execution engines (EE) • Concurrent multi-core processing • OpenGL ES 3.2, Vulkan 1.1, OpenCL 2.0 support |
| Decoder Format | HD MPEG1/2/4, H.265/H.264/HEVC, VC-1/WMV, AVS, AVS+, AVS2 RealVideo, AV1, MP-10, VP9 Profile, RM, RealVideo8/9/10 |
| Ports | • 1x HDMI 2.1 • 2x USB 2.0 • 1x Optical • 1x RJ45 LAN • 1x TYPE C 5V/2A |
| Included Accessories | • Gift Box • Adapter • HDMI Cable • BT remote • User Manual |
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