Saturn Mk-2 Series: Hardware Warranty (Frame, Armrest, 5-Star Tripod, Gas Rod, Tray, Recliner) All hardware above are covered by 1-year hardware warranty . If you need to replace the leather fabric, please contact us for a quote.
Repair/replacement services will depend on individual circumstances and may involve arranging for a technician to provide on-site repair service or re-issuing parts.
deliver goods:
We offer free delivery to most areas in Hong Kong, excluding remote areas and restricted areas.
Delivery generally takes 7 to 14 working days ; during promotional periods/end of sale periods, delivery service may be extended to up to 21 working days.
Install:
The Zenox Saturn Mk-2 Saturn series gaming chair is designed to be easy to assemble, and an instruction manual and tools are included in the package. You can also refer to our installation guide video or installation manual .
If you have difficulty installing it yourself, we can provide installation/assembly service, which will be charged an additional fee of HKD$250 per order. Installation service surcharge can be added to cart before checkout or by contacting us .
maintainance:
Artificial leather:
Keep dry
If the faux leather comes in contact with water (e.g. from spills or sweat), wipe the chair dry with a dry cloth.
Keep it clean <br>Minor stains can be removed with a mild detergent and water or a damp cloth, then wipe dry with a dry cloth.
Avoid exposure to sunlight/high temperatures
Prolonged exposure to direct sunlight will damage the surface coating of artificial leather and should be placed in a cool place as much as possible.
Avoid Sharp Objects <br>Although you should avoid scratching the surface with sharp objects, there is still a chance that sharp objects will puncture and damage the artificial leather.
Fabric:
Keep dry
Use a vacuuming tool to remove dust from the chair. Remove any remaining dirt with a mild detergent and water or a damp cloth. If the stain remains, gently rub the area with a spot remover. Please do not rub or scrub vigorously.
Keep it clean <br>Minor stains can be removed with a mild detergent and water or a damp cloth, then wipe dry with a dry cloth.
Avoid exposure to sunlight/high temperatures
Prolonged exposure to direct sunlight will damage the surface coating of artificial leather and should be placed in a cool place as much as possible.
Avoid sharp objects <br>Although you should avoid scratching the surface with sharp objects, there is still a chance that sharp objects will pierce and damage the mesh.