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SONY WF-1000XM4 True Wireless Noise Canceling Headphones - Black [Licensed in Hong Kong]

SONY
FE-SONY-WF10004-BK
Out of stock
$1,350.00

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free shipping

Local orders (Hong Kong and Macau) free shipping amount: $250 (excluding home appliances and computer parts such as SSD/computer monitors, etc.)

Most local orders in Hong Kong will be shipped by SF Express

  • Free shipping amount: $250
  • For orders less than $250, shipping will be charged $20-$30, depending on product weight. Actual shipping costs will be displayed on the checkout page

**Detailed shipping charges will be listed before the checkout page. The shipping charges are subject to the silver code on the checkout page.

Delivery:

Our company provides limited delivery arrangements. If customers want to arrange delivery, please contact customer service staff.

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Overseas orders (INTERNATIONAL SHIPPMENT)

Our company will use UPS as the delivery logistics company for all lithium battery products or electronic products. The amount of overseas shipping charges is based on the weight of the order. Customers can refer to the required shipping charges on the checkout page. Due to the uncertainty of overseas shipping costs, our company will check the shipping charges before the order is shipped. Customers may need to pay for overseas shipping costs. If the customer feels that the shipping cost is too high, the customer can choose to finalize the order and the company will arrange it. Refund

If the order needs to be shipped overseas, our company recommends that customers check the shipping cost with customer service before placing the order.

Customers also need to note that different countries may need to charge import tariffs on products, and the import tariffs are the responsibility of the customers. Our company will not be responsible for the import tariffs on any overseas orders.

Please check with customer service before placing an order:

*************************************************** *********************

**Guests are responsible for filling in the correct mailing address and contact number. The company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.

Hong Kong licensed maintenance

Warranty terms

Different brands of products will provide different maintenance periods. Unless otherwise specified, the products sold on this platform are licensed in Hong Kong.

Most brand products provide one-year local maintenance in Hong Kong. Some brands offer more than one year of warranty. For example:

ANKER provides 18-month warranty: stated on the product data page

BELKIN provides 24 months - 2 years warranty

NAKAMICHI SOUNDBAR comes with 18 months warranty

This platform also sells parallel imported products, also known as parallel imports.

Parallel imported products do not have Hong Kong warranty. This platform will provide 7-day shopping guarantee for parallel imported products. The plugs of most parallel imported products are local country plugs, such as American plugs, European plugs, Australian plugs, Japanese plugs, and mainland plugs. Different plugs are approved by local countries and have safety guarantees.

This platform will provide appropriate plug-ins for parallel imported products.

In stock: same day delivery

Products will be sent to the logistics company for shipment within 6 hours - 12 hours
  • WF-1000XM4 headphones combine our most advanced noise-canceling technology with superior audio performance and personalized smart features that adjust to your location.
  • Equipped with a new integrated processor V1, 6mm driver unit and sound-isolating earplugs to further improve noise reduction performance
  • Supports wireless high-resolution audio and LDAC high-quality Bluetooth encoding
  • Built-in beamforming microphone and bone conduction sensor improve call quality
  • Battery life up to 8 hours (noise reduction: on) / 12 hours (noise reduction: off) [up to 24 hours (noise reduction: on) / 36 hours (noise reduction: off) with charging box), supports Qi wireless Charging technology
  • Synchronous Bluetooth transmission between left and right earphones makes the connection more stable, corresponding to Bluetooth 5.2


Warranty terms:

Maintenance period: 1 year
Company providing maintenance: SONY


Built-in V1 processor

Our new built-in V1 processor is specially developed by Sony to further improve the noise reduction effect of our acclaimed QNle chip. The upgraded noise reduction performance and Bluetooth system single-chip technology bring the industry's highest level of noise reduction function and lower power consumption.

Powerful dual noise sensor microphone

Each earphone is equipped with two noise-sensing microphones (one feed-forward and one rear-sulfon) to capture more ambient sounds from the surrounding environment, including machine noise, city and traffic noise, and office whispers Voice.

Noise Isolating Earplug Covers

The newly developed noise isolation earplugs are made of special polyurethane foam material. This material is soft and elastic, which greatly increases the contact area between the earplugs and the ear canal, thereby eliminating gaps to isolate sound and reduce noise. This earplug can also improve the effect of the earphones on the ear canal. Make the wearing effect more stable and make the WF-1000XM4 headphones easier to wear.

Extraordinary sound quality

WF-1000XM4 now supports wireless high-resolution audio. The specially designed 6mm driver unit in the earphones is small in size but powerful in volume, reproducing dynamic sound effects, and the highly compliant diaphragm can reproduce a broad bass range. The built-in V1 processor can also improve sound quality, reduce distortion, and can support LDAC encoding and DSEE Extreme functions.

Enjoy high-resolution audio wirelessly

Thanks to audio coding LDAC technology adopted by the audio industry, WF-1000XM4 now supports wireless high-resolution audio. LDAC transmits approximately three times more data than traditional Bluetooth audio (based on a maximum transmission rate of 990 kbps), allowing you to listen to high-resolution audio content with excellent quality, comparable to a wired connection.

Instantly repair all compressed files

DSEE Extreme TM (DSEE digital sound quality improvement technology) can instantly upconvert compressed digital sound files through Edge-AI (artificial intelligence), and can dynamically identify instruments, music types and individual elements of each song, such as vocals or Interludes can also repair the high-frequency sound effects lost during compression, bringing a richer listening experience.

Unparalleled call quality

Advanced audio signal processing technology uses beamforming microphones and bone conduction sensors to allow the WF-1000XMA headphones to clearly and accurately identify your voice, enabling hands-free calls at home, in a coffee shop, or anywhere. In addition, the noise reduction function allows you to hear the other party's voice more clearly, even in noisy environments.

Carefully crafted to capture your every word

The beamforming microphone is calibrated to only recognize your voice. With an improved signal-to-noise ratio, the headphones detect every word, even if there's a lot of noise around you.


Detect voice vibrations to enhance clarity

The bone conduction sensor will only sense vibrations from your voice, not ambient sounds, allowing you to enjoy clearer sound when making calls.

Listen all day, charge quickly

The earphones allow you to enjoy up to 8 hours of listening experience, and the charging case provides an additional 16 hours of power. This means you can enjoy a 24-hour listening experience every time you go out. In need of headphones in a hurry? Just charge them quickly for 5 minutes and enjoy up to 60 minutes of playback time. The Sony | Headphones Connect app will even notify you when the charging case's battery level drops below 30%.

WF-1000XM4 is equipped with Qi wireless charging technology, allowing you to easily charge wirelessly without being bound by cables. You can even use a Qi-enabled smartphone, such as the latest Xperia models with battery sharing capabilities, to charge the earphones and charging case.

Clearer and more stable Bluetooth signal

The transmission algorithm of the built-in V1 processor has been optimized to make the Bluetooth connection more stable and avoid sound skipping, even in an environment with interference. It allows audio to be transmitted to both ears at the same time, while maintaining extremely low latency, and the signal strength is stronger than previous models.

  • WF-1000XM4 headphones combine our most advanced noise-canceling technology with superior audio performance and personalized smart features that adjust to your location.
  • Equipped with a new integrated processor V1, 6mm driver unit and sound-isolating earplugs to further improve noise reduction performance
  • Supports wireless high-resolution audio and LDAC high-quality Bluetooth encoding
  • Built-in beamforming microphone and bone conduction sensor improve call quality
  • Battery life up to 8 hours (noise reduction: on) / 12 hours (noise reduction: off) [up to 24 hours (noise reduction: on) / 36 hours (noise reduction: off) with charging box), supports Qi wireless Charging technology
  • Synchronous Bluetooth transmission between left and right earphones makes the connection more stable, corresponding to Bluetooth 5.2


Warranty terms:

Maintenance period: 1 year
Company providing maintenance: SONY


Built-in V1 processor

Our new built-in V1 processor is specially developed by Sony to further improve the noise reduction effect of our acclaimed QNle chip. The upgraded noise reduction performance and Bluetooth system single-chip technology bring the industry's highest level of noise reduction function and lower power consumption.

Powerful dual noise sensor microphone

Each earphone is equipped with two noise-sensing microphones (one feed-forward and one rear-sulfon) to capture more ambient sounds from the surrounding environment, including machine noise, city and traffic noise, and office whispers Voice.

Noise Isolating Earplug Covers

The newly developed noise isolation earplugs are made of special polyurethane foam material. This material is soft and elastic, which greatly increases the contact area between the earplugs and the ear canal, thereby eliminating gaps to isolate sound and reduce noise. This earplug can also improve the effect of the earphones on the ear canal. Make the wearing effect more stable and make the WF-1000XM4 headphones easier to wear.

Extraordinary sound quality

WF-1000XM4 now supports wireless high-resolution audio. The specially designed 6mm driver unit in the earphones is small in size but powerful in volume, reproducing dynamic sound effects, and the highly compliant diaphragm can reproduce a broad bass range. The built-in V1 processor can also improve sound quality, reduce distortion, and can support LDAC encoding and DSEE Extreme functions.

Enjoy high-resolution audio wirelessly

Thanks to audio coding LDAC technology adopted by the audio industry, WF-1000XM4 now supports wireless high-resolution audio. LDAC transmits approximately three times more data than traditional Bluetooth audio (based on a maximum transmission rate of 990 kbps), allowing you to listen to high-resolution audio content with excellent quality, comparable to a wired connection.

Instantly repair all compressed files

DSEE Extreme TM (DSEE digital sound quality improvement technology) can instantly upconvert compressed digital sound files through Edge-AI (artificial intelligence), and can dynamically identify instruments, music types and individual elements of each song, such as vocals or Interludes can also repair the high-frequency sound effects lost during compression, bringing a richer listening experience.

Unparalleled call quality

Advanced audio signal processing technology uses beamforming microphones and bone conduction sensors to allow the WF-1000XMA headphones to clearly and accurately identify your voice, enabling hands-free calls at home, in a coffee shop, or anywhere. In addition, the noise reduction function allows you to hear the other party's voice more clearly, even in noisy environments.

Carefully crafted to capture your every word

The beamforming microphone is calibrated to only recognize your voice. With an improved signal-to-noise ratio, the headphones detect every word, even if there's a lot of noise around you.


Detect voice vibrations to enhance clarity

The bone conduction sensor will only sense vibrations from your voice, not ambient sounds, allowing you to enjoy clearer sound when making calls.

Listen all day, charge quickly

The earphones allow you to enjoy up to 8 hours of listening experience, and the charging case provides an additional 16 hours of power. This means you can enjoy a 24-hour listening experience every time you go out. In need of headphones in a hurry? Just charge them quickly for 5 minutes and enjoy up to 60 minutes of playback time. The Sony | Headphones Connect app will even notify you when the charging case's battery level drops below 30%.

WF-1000XM4 is equipped with Qi wireless charging technology, allowing you to easily charge wirelessly without being bound by cables. You can even use a Qi-enabled smartphone, such as the latest Xperia models with battery sharing capabilities, to charge the earphones and charging case.

Clearer and more stable Bluetooth signal

The transmission algorithm of the built-in V1 processor has been optimized to make the Bluetooth connection more stable and avoid sound skipping, even in an environment with interference. It allows audio to be transmitted to both ears at the same time, while maintaining extremely low latency, and the signal strength is stronger than previous models.

Free shipping on orders over $250

Most of our company's local orders in Hong Kong will be shipped by SF Express

  • Free shipping amount: $250
  • For orders less than $250, shipping will be charged $20-$30, depending on product weight. Actual shipping costs will be displayed on the checkout page
  • The delivery terms will be the same for door-to-door delivery/SF counter/SF station. For orders over $250, customers can choose door-to-door delivery/SF counter/SF station without paying delivery fees. For orders under $250, customers can choose door-to-door delivery/SF counter/SF station and the shipping costs are the same. ($20)

**The detailed shipping fee will be listed before the checkout page. The shipping fee is based on the silver code on the checkout page.

**Limited shipping services may be provided on Saturdays and Sundays. Standard shipping days are Monday to Friday. Shipping and pickup services are not provided on red days or public holidays.

Delivery:

Our company provides limited delivery arrangements. If customers want to arrange delivery, please contact customer service staff.

*************************************************** *********************

Overseas orders (INTERNATIONAL SHIPPMENT)

Our company will use UPS as the delivery logistics company for all lithium battery products or electronic products. The amount of overseas shipping charges is based on the weight of the order. Customers can refer to the required shipping charges on the checkout page. Due to the uncertainty of overseas shipping costs, our company will check the shipping charges before the order is shipped. Customers may need to pay for overseas shipping costs. If the customer feels that the shipping cost is too high, the customer can choose to finalize the order and the company will arrange it. Refund

If the order needs to be shipped overseas, our company recommends that customers check the shipping cost with customer service before placing the order.

Customers also need to note that different countries may need to charge import tariffs on products, and the import tariffs are the responsibility of the customers. Our company will not be responsible for the import tariffs on any overseas orders.

Please check with customer service before placing an order:

*************************************************** *********************

**Guests are responsible for filling in the correct mailing address and contact number. Our company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.

  • Products purchased at DIGIBAL ONLINE can receive official maintenance from the brand or agent. The maintenance period of each product may be different. The maintenance period is based on the maintenance sticker on the outer box of the product. Customers must keep the purchase receipt issued by our store, contact the company responsible for maintenance during the maintenance period, and bring the product with them to the maintenance department of the maintenance company to arrange inspection or replacement. The arrangement and process of product maintenance will depend on the brand agent
  • If the replaced product is not in stock, the customer can exchange it for another product of equal value.
  • When exchanging goods, customers must present valid invoices, receipts, and unfilled warranty forms . The product must be packaged completely without any damage or scratches; and the product serial number (if any) must match the information on the invoice. Mobile phones and tablets also require an inspection paper stamped by the official maintenance department to prove that there is no human damage.
  • This return and exchange guarantee does not apply if the product requires a return due to price fluctuations in the market, limited-time discount price changes, or/or software problems.

    • Damage to the packaging box does not apply to the refund terms. The company will ensure that the goods sold are brand new and brand-authorized goods. The company will ensure that the goods are intact during transportation. If the packaging box is damaged in any way, and the damage does not affect the function of the product, our company cannot arrange a return or exchange in the above circumstances.
    • Customers must return the gifts included with their purchase, otherwise we will need to deduct the value of the gifts.
    • This replacement guarantee does not apply to:
    • Goods damaged due to accidental or negligent use or improper use;
    • The screen is dusty, has bright spots/light spots/dead spots, or the backlight of the e-ink screen is uneven;
    • Random Accessories;
    • Products without relevant invoices or/and receipts or/and without a completed warranty form;
    • Registered software products;
    • Products with damaged or/and scratched marks;
    • Products that have been registered for maintenance;
    • If you encounter problems with wireless connection or APP operation, customers must directly contact the brand or agent for follow-up. Due to the large number of products and the complicated connection methods and device combinations, our company's frontline staff are unable to test whether the quality of the products meets production standards. Common situations include: router signal is not strong enough, Bluetooth headsets cannot be paired, APP cannot control products, etc.;

    Refund

  • All items sold are non-refundable except in the case of replacement coverage as stated above.
  • Products are subject to price fluctuations, and the selling price is subject to the moment the order is placed. If there are subsequent price adjustments or promotions, the price difference will not be refunded.
  • If a customer transfers money by mistake, the excess amount can only be converted into points for use in the next purchase. If the customer insists on a refund.
  • Warranty terms

    Different brands of products will provide different maintenance periods. Unless otherwise specified, the products sold on this platform are licensed in Hong Kong.

    Most brand products provide one-year local maintenance in Hong Kong. Some brands offer more than one year of warranty. For example:

    ANKER provides 18-month warranty: stated on the product data page

    BELKIN provides 24 months - 2 years warranty

    NAKAMICHI SOUNDBAR comes with 18 months warranty

    This platform also sells parallel imported products, also known as parallel imports.

    Parallel imported products do not have Hong Kong warranty. This platform will provide 7-day shopping guarantee for parallel imported products. The plugs of most parallel imported products are local country plugs, such as American plugs, European plugs, Australian plugs, Japanese plugs, and mainland plugs. Different plugs are approved by the local country and have safety guarantees.

    This platform will provide appropriate plug-ins for parallel imported products.

    Product selection

    - DIGIBAL ONLINE only selects and sells products with good reputation in the market to provide customers with high-quality products

    Delivery arrangements

    - The platform only uses good logistics partners such as SF Express/Kerry for customer delivery

    carefully packaged

    - Our company sends each shipment order in complete and good packaging to avoid any packaging damage to the product during transportation.

    product support

    - Professional customer service will introduce suitable products to customers from the perspective of users. This platform does not train guests to memorize product SPECIFICATION, but arranges customer service personnel to select products they are interested in trying out. Therefore, ten customer service personnel have ten different experiences with different products. Each customer service staff is an expert on the product. Products will have their own exclusive insights to provide customers with the most pertinent opinions.

    Maintenance support

    - It is difficult to absolutely avoid maintenance problems with electronic products. Therefore, guests on this platform provide customers with after-sales problem solutions. Provide usage suggestions, provide brand maintenance center information, or provide replacement services to solve customer warranty issues on electronic products.

    - If you have any questions, please feel free to contact customer service staff via WHATSAPP at any time. Questions will be answered within one working day.

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