Local orders (Hong Kong and Macau) free shipping amount: $250 (excluding home appliances and computer parts such as SSD/computer monitors, etc.)

Most local orders in Hong Kong will be shipped by SF Express

• Free shipping amount: $250
• For orders less than $250, shipping will be charged $20-$30, depending on product weight. Actual shipping costs will be displayed on the checkout page

**Detailed shipping charges will be listed before the checkout page. The shipping charges are subject to the silver code on the checkout page.

Delivery:

Our company provides limited delivery arrangements. If customers want to arrange delivery, please contact customer service staff.

*************************************************** *********************

Overseas orders (INTERNATIONAL SHIPPMENT)

Our company will use UPS as the delivery logistics company for all lithium battery products or electronic products. The amount of overseas shipping charges is based on the weight of the order. Customers can refer to the required shipping charges on the checkout page. Due to the uncertainty of overseas shipping costs, our company will check the shipping charges before the order is shipped. Customers may need to pay for overseas shipping costs. If the customer feels that the shipping cost is too high, the customer can choose to finalize the order and the company will arrange it. Refund

If the order needs to be shipped overseas, our company recommends that customers check the shipping cost with customer service before placing the order.

Customers also need to note that different countries may need to charge import tariffs on products, and the import tariffs are the responsibility of the customers. Our company will not be responsible for the import tariffs on any overseas orders.

Please check with customer service before placing an order:

*************************************************** *********************

**Guests are responsible for filling in the correct mailing address and contact number. Our company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.

Product selection

- DIGIBAL ONLINE only selects and sells products with good reputation in the market to provide customers with high-quality products

Delivery arrangements

- The platform only uses good logistics partners such as SF Express/Kerry for customer delivery

carefully packaged

- Our company sends each shipment order in complete and good packaging to avoid any packaging damage to the product during transportation.

product support

- Professional customer service will introduce suitable products to customers from the perspective of users. This platform does not train guests to memorize product SPECIFICATION, but arranges customer service personnel to select products they are interested in trying out. Therefore, ten customer service personnel have ten different experiences with different products. Each customer service staff is an expert on the product. Products will have their own exclusive insights to provide customers with the most pertinent opinions.

Maintenance support

- It is difficult to absolutely avoid maintenance problems with electronic products. Therefore, guests on this platform provide customers with after-sales problem solutions. Provide usage suggestions, provide brand maintenance center information, or provide replacement services to solve customer warranty issues on electronic products.

- If you have any questions, please feel free to contact customer service staff via WHATSAPP at any time. Questions will be answered within one working day.