Eufy Video Doorbell 2K Smart Video Doorbell-E82101 [Licensed in Hong Kong]

Eufy
FE-EUFY-E82101D4
1 In stock
$1,999.00 $1,588.00
$1,588.00

free shipping

Local orders (Hong Kong and Macau) free shipping amount: $250 (excluding home appliances and computer parts such as SSD/computer monitors, etc.)

Most local orders in Hong Kong will be shipped by SF Express

  • Free shipping amount: $250
  • For orders less than $250, shipping will be charged $20-$30, depending on product weight. Actual shipping costs will be displayed on the checkout page

**Detailed shipping charges will be listed before the checkout page. The shipping charges are subject to the silver code on the checkout page.

Delivery:

Our company provides limited delivery arrangements. If customers want to arrange delivery, please contact customer service staff.

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Overseas orders (INTERNATIONAL SHIPPMENT)

Our company will use UPS as the delivery logistics company for all lithium battery products or electronic products. The amount of overseas shipping charges is based on the weight of the order. Customers can refer to the required shipping charges on the checkout page. Due to the uncertainty of overseas shipping costs, our company will check the shipping charges before the order is shipped. Customers may need to pay for overseas shipping costs. If the customer feels that the shipping cost is too high, the customer can choose to finalize the order and the company will arrange it. Refund

If the order needs to be shipped overseas, our company recommends that customers check the shipping cost with customer service before placing the order.

Customers also need to note that different countries may need to charge import tariffs on products, and the import tariffs are the responsibility of the customers. Our company will not be responsible for the import tariffs on any overseas orders.

Please check with customer service before placing an order:

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**Guests are responsible for filling in the correct mailing address and contact number. The company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.

Hong Kong licensed maintenance

Warranty terms

Different brands of products will provide different maintenance periods. Unless otherwise specified, the products sold on this platform are licensed in Hong Kong.

Most brand products provide one-year local maintenance in Hong Kong. Some brands offer more than one year of warranty. For example:

ANKER provides 18-month warranty: stated on the product data page

BELKIN provides 24 months - 2 years warranty

NAKAMICHI SOUNDBAR comes with 18 months warranty

This platform also sells parallel imported products, also known as parallel imports.

Parallel imported products do not have Hong Kong warranty. This platform will provide 7-day shopping guarantee for parallel imported products. The plugs of most parallel imported products are local country plugs, such as American plugs, European plugs, Australian plugs, Japanese plugs, and mainland plugs. Different plugs are approved by local countries and have safety guarantees.

This platform will provide appropriate plug-ins for parallel imported products.

In stock: same day delivery

Products will be sent to the logistics company for shipment within 6 hours - 12 hours
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2.5X Sharper: The built-in Sony 2K sensor and professional-grade lens let you see the event in picture-perfect detail. Visitors will see details as they approach your door. No monthly fees: Designed to protect your home and wallet, eufy Security products are one-time purchases that combine security with convenience.

feature:

  • • Built-in AI intelligently recognizes human shapes and faces. When activity is detected, it will record video and send mobile phone notifications instantly.
  • •Built-in Sony 2K sensor, combined with WDR technology and 4:3 aspect ratio image, provides full-body and clear images of visitors
  • •Supports up to 180 days of use on a single charge, or using a wired connection
  • • Built-in microphone for instant conversations with the person in front of the camera
  • • IP65 all-weather waterproof specification
  • • Connects to Amazon Alexa / Google Assistant to easily control your security home system
  • • With HomeBase’s built-in 16GB eMMc and AES-128 encryption technology, you can store up to 3 months (2000 minutes) of videos


Warranty terms:

Maintenance period: 18 months
Company providing maintenance: ANKER HONG KONG


2.5x clearer image

Using Sony 2K sensor and professional-grade lens, it provides WDR wide dynamic range, improves light leakage, and allows you to clearly see the situation in front of the door. Use a 4:3 aspect ratio to allow you to see a full-length portrait of your visitor.

Instant mobile alerts

The in-camera AI intelligent humanoid reduces false alarms caused by pets or trees shaking in front of the camera. When someone is detected passing in front of the camera, a mobile phone notification will be sent immediately.

Two uses

It can be charged once to provide about half a year of power; or it can be connected via a wired connection for long-term use. You can use HomeBase or your existing doorbell system as the chime.

No monthly fee

HomeBase has built-in 16GB eMMC, providing up to 3 months of video storage.

Two-way dialogue

You can have a conversation with the person in front of the camera through the built-in microphone and speaker.

24/7 use

It reaches IP65 high-efficiency waterproof and dustproof specifications, protecting the safety of your door at all times.

Customized sensing area

Want to detect only part of the area in front of the camera? You can customize the sensing area to detect what you need.

Quick response

Up to three quick responses can be pre-recorded to facilitate your response to visitors.

Compatible with different programs

Can be connected to Google Assistant or Alexa to easily manage and control your smart home devices.

Product specifications:

Resolution: 2K (2560x1920)
Field of view: 160 degrees Usage time: up to 6 months/wired doorbell system connection (8-24V >10VA)
AI: Human type recognition/Face recognition Night vision mode: Infrared (5 meters)
Doorbell: HomeBase / Alexa Echo / Mechanical chime
Charging time: 6 hours Waterproof coefficient: IP65
Video storage: 16GB EMMC
Dimensions: 140 x 54 x 28 mm (doorbell) / 131 x 85 x 85 mm (HomeBase 2)
Net weight: 200g (doorbell) / 242g (HomeBase 2)
Contents: Video Doorbell 2K, HomeBase 2, screw hole alignment card, mounting bracket, 15 degree wedge, Doorbell removal pin, Micro USB charging cable, extension cable, screw set, AC power adapter, Ethernet cable, manual

Notice

  • HomeBase 2 can connect up to 16 cameras and 34 sensors
  • Maximum wireless range: 90 meters (300ft) – depends on distance, number of walls, materials, and 2.4GHz interference
  • Video Doorbell 2K Add-on needs to be connected to HomeBase 2 and cannot be used alone.


2.5X Sharper: The built-in Sony 2K sensor and professional-grade lens let you see the event in picture-perfect detail. Visitors will see details as they approach your door. No monthly fees: Designed to protect your home and wallet, eufy Security products are one-time purchases that combine security with convenience.

feature:

  • • Built-in AI intelligently recognizes human shapes and faces. When activity is detected, it will record video and send mobile phone notifications instantly.
  • •Built-in Sony 2K sensor, combined with WDR technology and 4:3 aspect ratio image, provides full-body and clear images of visitors
  • •Supports up to 180 days of use on a single charge, or using a wired connection
  • • Built-in microphone for instant conversations with the person in front of the camera
  • • IP65 all-weather waterproof specification
  • • Connects to Amazon Alexa / Google Assistant to easily control your security home system
  • • With HomeBase’s built-in 16GB eMMc and AES-128 encryption technology, you can store up to 3 months (2000 minutes) of videos


Warranty terms:

Maintenance period: 18 months
Company providing maintenance: ANKER HONG KONG


2.5x clearer image

Using Sony 2K sensor and professional-grade lens, it provides WDR wide dynamic range, improves light leakage, and allows you to clearly see the situation in front of the door. Use a 4:3 aspect ratio to allow you to see a full-length portrait of your visitor.

Instant mobile alerts

The in-camera AI intelligent humanoid reduces false alarms caused by pets or trees shaking in front of the camera. When someone is detected passing in front of the camera, a mobile phone notification will be sent immediately.

Two uses

It can be charged once to provide about half a year of power; or it can be connected via a wired connection for long-term use. You can use HomeBase or your existing doorbell system as the chime.

No monthly fee

HomeBase has built-in 16GB eMMC, providing up to 3 months of video storage.

Two-way dialogue

You can have a conversation with the person in front of the camera through the built-in microphone and speaker.

24/7 use

It reaches IP65 high-efficiency waterproof and dustproof specifications, protecting the safety of your door at all times.

Customized sensing area

Want to detect only part of the area in front of the camera? You can customize the sensing area to detect what you need.

Quick response

Up to three quick responses can be pre-recorded to facilitate your response to visitors.

Compatible with different programs

Can be connected to Google Assistant or Alexa to easily manage and control your smart home devices.

Product specifications:

Resolution: 2K (2560x1920)
Field of view: 160 degrees Usage time: up to 6 months/wired doorbell system connection (8-24V >10VA)
AI: Human type recognition/Face recognition Night vision mode: Infrared (5 meters)
Doorbell: HomeBase / Alexa Echo / Mechanical chime
Charging time: 6 hours Waterproof coefficient: IP65
Video storage: 16GB EMMC
Dimensions: 140 x 54 x 28 mm (doorbell) / 131 x 85 x 85 mm (HomeBase 2)
Net weight: 200g (doorbell) / 242g (HomeBase 2)
Contents: Video Doorbell 2K, HomeBase 2, screw hole alignment card, mounting bracket, 15 degree wedge, Doorbell removal pin, Micro USB charging cable, extension cable, screw set, AC power adapter, Ethernet cable, manual

Notice

  • HomeBase 2 can connect up to 16 cameras and 34 sensors
  • Maximum wireless range: 90 meters (300ft) – depends on distance, number of walls, materials, and 2.4GHz interference
  • Video Doorbell 2K Add-on needs to be connected to HomeBase 2 and cannot be used alone.


Free shipping on orders over $250

Most of our company's local orders in Hong Kong will be shipped by SF Express

  • Free shipping amount: $250
  • For orders less than $250, shipping will be charged $20-$30, depending on product weight. Actual shipping costs will be displayed on the checkout page
  • The delivery terms will be the same for door-to-door delivery/SF counter/SF station. For orders over $250, customers can choose door-to-door delivery/SF counter/SF station without paying delivery fees. For orders under $250, customers can choose door-to-door delivery/SF counter/SF station and the shipping costs are the same. ($20)

**The detailed shipping fee will be listed before the checkout page. The shipping fee is based on the silver code on the checkout page.

**Limited shipping services may be provided on Saturdays and Sundays. Standard shipping days are Monday to Friday. Shipping and pickup services are not provided on red days or public holidays.

Delivery:

Our company provides limited delivery arrangements. If customers want to arrange delivery, please contact customer service staff.

*************************************************** *********************

Overseas orders (INTERNATIONAL SHIPPMENT)

Our company will use UPS as the delivery logistics company for all lithium battery products or electronic products. The amount of overseas shipping charges is based on the weight of the order. Customers can refer to the required shipping charges on the checkout page. Due to the uncertainty of overseas shipping costs, our company will check the shipping charges before the order is shipped. Customers may need to pay for overseas shipping costs. If the customer feels that the shipping cost is too high, the customer can choose to finalize the order and the company will arrange it. Refund

If the order needs to be shipped overseas, our company recommends that customers check the shipping cost with customer service before placing the order.

Customers also need to note that different countries may need to charge import tariffs on products, and the import tariffs are the responsibility of the customers. Our company will not be responsible for the import tariffs on any overseas orders.

Please check with customer service before placing an order:

*************************************************** *********************

**Guests are responsible for filling in the correct mailing address and contact number. Our company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.

  • Products purchased at DIGIBAL ONLINE can receive official maintenance from the brand or agent. The maintenance period of each product may be different. The maintenance period is based on the maintenance sticker on the outer box of the product. Customers must keep the purchase receipt issued by our store, contact the company responsible for maintenance during the maintenance period, and bring the product with them to the maintenance department of the maintenance company to arrange inspection or replacement. The arrangement and process of product maintenance will depend on the brand agent
  • If the replaced product is not in stock, the customer can exchange it for another product of equal value.
  • When exchanging goods, customers must present valid invoices, receipts, and unfilled warranty forms . The product must be packaged completely without any damage or scratches; and the product serial number (if any) must match the information on the invoice. Mobile phones and tablets also require an inspection paper stamped by the official maintenance department to prove that there is no human damage.
  • This return and exchange guarantee does not apply if the product requires a return due to price fluctuations in the market, limited-time discount price changes, or/or software problems.

    • Damage to the packaging box does not apply to the refund terms. The company will ensure that the goods sold are brand new and brand-authorized goods. The company will ensure that the goods are intact during transportation. If the packaging box is damaged in any way, and the damage does not affect the function of the product, our company cannot arrange a return or exchange in the above circumstances.
    • Customers must return the gifts included with their purchase, otherwise we will need to deduct the value of the gifts.
    • This replacement guarantee does not apply to:
    • Goods damaged due to accidental or negligent use or improper use;
    • The screen is dusty, has bright spots/light spots/dead spots, or the backlight of the e-ink screen is uneven;
    • Random Accessories;
    • Products without relevant invoices or/and receipts or/and without a completed warranty form;
    • Registered software products;
    • Products with damaged or/and scratched marks;
    • Products that have been registered for maintenance;
    • If you encounter problems with wireless connection or APP operation, customers must directly contact the brand or agent for follow-up. Due to the large number of products and the complicated connection methods and device combinations, our company's frontline staff are unable to test whether the quality of the products meets production standards. Common situations include: router signal is not strong enough, Bluetooth headsets cannot be paired, APP cannot control products, etc.;

    Refund

  • All items sold are non-refundable except in the case of replacement coverage as stated above.
  • Products are subject to price fluctuations, and the selling price is subject to the moment the order is placed. If there are subsequent price adjustments or promotions, the price difference will not be refunded.
  • If a customer transfers money by mistake, the excess amount can only be converted into points for use in the next purchase. If the customer insists on a refund.
  • Warranty terms

    Different brands of products will provide different maintenance periods. Unless otherwise specified, the products sold on this platform are licensed in Hong Kong.

    Most brand products provide one-year local maintenance in Hong Kong. Some brands offer more than one year of warranty. For example:

    ANKER provides 18-month warranty: stated on the product data page

    BELKIN provides 24 months - 2 years warranty

    NAKAMICHI SOUNDBAR comes with 18 months warranty

    This platform also sells parallel imported products, also known as parallel imports.

    Parallel imported products do not have Hong Kong warranty. This platform will provide 7-day shopping guarantee for parallel imported products. The plugs of most parallel imported products are local country plugs, such as American plugs, European plugs, Australian plugs, Japanese plugs, and mainland plugs. Different plugs are approved by the local country and have safety guarantees.

    This platform will provide appropriate plug-ins for parallel imported products.

    Product selection

    - DIGIBAL ONLINE only selects and sells products with good reputation in the market to provide customers with high-quality products

    Delivery arrangements

    - The platform only uses good logistics partners such as SF Express/Kerry for customer delivery

    carefully packaged

    - Our company sends each shipment order in complete and good packaging to avoid any packaging damage to the product during transportation.

    product support

    - Professional customer service will introduce suitable products to customers from the perspective of users. This platform does not train guests to memorize product SPECIFICATION, but arranges customer service personnel to select products they are interested in trying out. Therefore, ten customer service personnel have ten different experiences with different products. Each customer service staff is an expert on the product. Products will have their own exclusive insights to provide customers with the most pertinent opinions.

    Maintenance support

    - It is difficult to absolutely avoid maintenance problems with electronic products. Therefore, guests on this platform provide customers with after-sales problem solutions. Provide usage suggestions, provide brand maintenance center information, or provide replacement services to solve customer warranty issues on electronic products.

    - If you have any questions, please feel free to contact customer service staff via WHATSAPP at any time. Questions will be answered within one working day.

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