Zenox Nebula Z-10138 Computer Chair [Licensed in Hong Kong]

Zenox
FE-ZENOX- Z-10138-BLK
Out of stock
$5,399.00 $3,799.00

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  • For delivery to Tung Chung, Ma Wan, Discovery Bay, outlying islands (Lantau Island, Lamma Island, Cheung Chau and Ping Chau), Kwai Chung Container Terminal and restricted areas, please refer to the table below for specific additional shipping fee areas.

area

TOLL

Tung Chung

$150

discovery bay

$150

Ma Wan

$100

  • Additional shipping charges may be charged to our drivers upon delivery of goods. We reserve the right to cancel orders if the customer is unwilling to pay the additional charges. If your area is not listed, please contact us at cs@digibalonline.com, or WHATSAPP 91726569 for other shipping options
  • Delivery time for medium and large items (chairs, tables, racing racks, etc.) usually takes 7 to 14 working days; during/after sales it may take up to 21 working days
  • Our delivery staff will call guests 1 or 2 business days prior to delivery to arrange delivery of medium to large items
  • Delivery service only covers addresses within 100m of the unloading point.
  • For Zenox chair deliveries, if the delivery address has stairs, there will be a $50 surcharge per floor (from fifth flight of stairs)
  • For Zenox table deliveries, if the delivery address has stairs, there will be a $160 surcharge per floor (from five flights of stairs)
  • We offer installation/assembly services for a $250 surcharge per order

*This page is only applicable to purchases in Hong Kong. For customers from other regions, please navigate to our other respective stores in the Contact Us section.

Hong Kong licensed maintenance

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Warranty terms

Different brands of products will provide different maintenance periods. Unless otherwise specified, the products sold on this platform are licensed in Hong Kong.

Most brand products provide one-year local maintenance in Hong Kong. Some brands offer more than one year of warranty. For example:

ANKER provides 18-month warranty: stated on the product data page

BELKIN provides 24 months - 2 years warranty

NAKAMICHI SOUNDBAR comes with 18 months warranty

This platform also sells parallel imported products, also known as parallel imports.

Parallel imported products do not have Hong Kong warranty. This platform will provide 7-day shopping guarantee for parallel imported products. The plugs of most parallel imported products are local country plugs, such as American plugs, European plugs, Australian plugs, Japanese plugs, and mainland plugs. Different plugs are approved by the local country and have safety guarantees.

This platform will provide appropriate plug-ins for parallel imported products.

Shipping: 10-14 days for delivery

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The Zenox Nebula office chair provides you with ultimate comfort. The Nebula chair features a three-layer mesh construction to keep you cool, and its ergonomic design supports users of different body types.

  • BrandZenox
  • Body weight 24 kg
  • Body size (width x height x depth) 730x1290x730 (mm)
  • Height adjustment lever on the armrest/
  • Adjustable backrest height/
  • Integrated lumbar support provides support for your waist/
  • Adjustable seat front and rear depth/
  • Wintex mesh imported from South Korea - strong, breathable, durable/
  • 120 degree recline - Use the handle on the left armrest to lock the chair in the desired position/
  • Certified accessories - SGS, BIFMA, TUV, USA UL/
  • Adjustable armrests - height adjustable and swivel sideways 24 degrees

Order: 3-7 working days for delivery

Maintenance: Azure eSports Company Limited 5 years warranty

Agent delivery service

1. If you need to deliver to Tung Chung, Ma Wan, Discovery Bay, outlying islands (Lantau Island, Lamma Island, Cheung Chau and Ping Chau), Kwai Chung Container Terminal and restricted areas, please refer to the table below for specific additional shipping charges. .

Fee Tung Chung $150
Discovery Bay$150
Ma Wan$100
2. Delivery service only covers addresses within 100m of the unloading point.
3. For Zenox chair delivery, if the delivery address has stairs, a $50 surcharge will be charged for each floor (from the fifth flight of stairs)
4. For Zenox table delivery, if the delivery address has stairs, there will be a $160 surcharge per floor (from fifth flight of stairs)

When we receive your order, we will order this product from the supplier for you. This product will be shipped directly from the supplier. If there are supply issues, the supplier will contact you.

This product fee does not include standard installation services, nor does it include additional service charges such as delivery, home inspection, installation, dismantling of old machines, recycling and disposal of old machines, etc. For details, please refer to the service and support of this website. If additional charges are required, our company staff will notify you of arrangements after purchasing the product.

1. For delivery service to Tung Chung, Ma Wan, Discovery Bay, Outlying Islands (Lantau Island, Lamma Island, Cheung Chau & Peng Chau), Kwai Chung Container Terminal and restricted areas, please refer to the table below for additional shipping charges for specific areas.

Tung Chung $150
Discovery Bay $150
Ma Wan $100

2. Delivery service covers addresses only within a 100m parameter of the unloading point.
3. For Zenox chair deliveries, there will be a $50 surcharge per floor (Five stairs) if there are stairs
4. For Zenox desk deliveries, there will be a $160 surcharge per floor (Five stairs) if there are stairs

The Zenox Nebula office chair provides you with ultimate comfort. The Nebula chair features a three-layer mesh construction to keep you cool, and its ergonomic design supports users of different body types.

  • BrandZenox
  • Body weight 24 kg
  • Body size (width x height x depth) 730x1290x730 (mm)
  • Height adjustment lever on the armrest/
  • Adjustable backrest height/
  • Integrated lumbar support provides support for your waist/
  • Adjustable seat front and rear depth/
  • Wintex mesh imported from South Korea - strong, breathable, durable/
  • 120 degree recline - Use the handle on the left armrest to lock the chair in the desired position/
  • Certified accessories - SGS, BIFMA, TUV, USA UL/
  • Adjustable armrests - height adjustable and swivel sideways 24 degrees

Order: 3-7 working days for delivery

Maintenance: Azure eSports Company Limited 5 years warranty

Agent delivery service

1. If you need to deliver to Tung Chung, Ma Wan, Discovery Bay, outlying islands (Lantau Island, Lamma Island, Cheung Chau and Ping Chau), Kwai Chung Container Terminal and restricted areas, please refer to the table below for specific additional shipping charges. .

Fee Tung Chung $150
Discovery Bay$150
Ma Wan$100
2. Delivery service only covers addresses within 100m of the unloading point.
3. For Zenox chair delivery, if the delivery address has stairs, a $50 surcharge will be charged for each floor (from the fifth flight of stairs)
4. For Zenox table delivery, if the delivery address has stairs, there will be a $160 surcharge per floor (from fifth flight of stairs)

When we receive your order, we will order this product from the supplier for you. This product will be shipped directly from the supplier. If there are supply issues, the supplier will contact you.

This product fee does not include standard installation services, nor does it include additional service charges such as delivery, home inspection, installation, dismantling of old machines, recycling and disposal of old machines, etc. For details, please refer to the service and support of this website. If additional charges are required, our company staff will notify you of arrangements after purchasing the product.

1. For delivery service to Tung Chung, Ma Wan, Discovery Bay, Outlying Islands (Lantau Island, Lamma Island, Cheung Chau & Peng Chau), Kwai Chung Container Terminal and restricted areas, please refer to the table below for additional shipping charges for specific areas.

Tung Chung $150
Discovery Bay $150
Ma Wan $100

2. Delivery service covers addresses only within a 100m parameter of the unloading point.
3. For Zenox chair deliveries, there will be a $50 surcharge per floor (Five stairs) if there are stairs
4. For Zenox desk deliveries, there will be a $160 surcharge per floor (Five stairs) if there are stairs

  • For delivery to Tung Chung, Ma Wan, Discovery Bay, outlying islands (Lantau Island, Lamma Island, Cheung Chau and Ping Chau), Kwai Chung Container Terminal and restricted areas, please refer to the table below for specific additional shipping fee areas.

area

TOLL

Tung Chung

$150

discovery bay

$150

Ma Wan

$100

  • Additional shipping charges may be charged to our drivers upon delivery of goods. We reserve the right to cancel orders if the customer is unwilling to pay the additional charges. If your area is not listed, please contact us at cs@digibalonline.com, or WHATSAPP 91726569 for other shipping options
  • Delivery time for medium and large items (chairs, tables, racing racks, etc.) usually takes 7 to 14 working days; during/after sales it may take up to 21 working days
  • Our delivery staff will call guests 1 or 2 business days prior to delivery to arrange delivery of medium to large items
  • Delivery service only covers addresses within 100m of the unloading point.
  • For Zenox chair deliveries, if the delivery address has stairs, there will be a $50 surcharge per floor (from fifth flight of stairs)
  • For Zenox table deliveries, if the delivery address has stairs, there will be a $160 surcharge per floor (from five flights of stairs)
  • We offer installation/assembly services for a $250 surcharge per order

*This page is only applicable to purchases in Hong Kong. For customers from other regions, please navigate to our other respective stores in the Contact Us section.

  • If the product is unused and defective, it can be replaced within 7 working days from the date of receipt
  • Please keep proof of your purchase (i.e. invoice, credit card record, etc.)
  • Products that have been used, dyed or washed cannot be refunded
  • For products purchased more than 7 days ago, no refunds will be given, only maintenance and repair services will be provided.
  • Zenox and Yatri Esports Limited reserve the right to make the final decision

Zenox Product Guarantee
If a product is found to be defective, you can request a replacement within 7 days of delivery. 7 days after purchase, you can still enjoy repair services within the scope of our product warranty and contact us to make arrangements.


What does this warranty cover?
Structural manufacturing defects in the materials of the frame and movable parts are covered by this warranty. These include armrests, casters, gas lift and the base of the chair.


What does this warranty not cover?
The guarantee does not apply to the following circumstances:
1) The product has been stored or assembled incorrectly, improperly used, abused, misused, or altered without Zenox’s written permission;
2) The product is damaged due to normal wear and tear, cuts or scrapes, impact or accident;
3) The product is not assembled according to the assembly instructions;
4) Product damage due to exposure to sunlight, moisture, dust or mites and other external factors;
5) Damage to mesh, fabric and leather coverings, seats and cushions;
6) The original sales invoice for the product does not exist;
7) The damaged item was used outside the original delivery address, i.e. outside Hong Kong or Macau.


Guarantee period

We offer a minimum one-year product warranty from the date of purchase. Products displayed are not covered by our product guarantee. Please review the list below to see the warranty period for different products:

product Maintenance period
Nebula office chair 5 years
Ghost MKII Series Gaming Chair 3 years
Jupiter MKII Series Gaming Chair 3 years
Saturn MKII Series Gaming Chair 1 year hardware maintenance
Mercury MKII Series Gaming Chair 1 year hardware maintenance
Liftable pedals 1 year hardware maintenance
Philips Lighting products*excluding Philips Hue (care provided by Signify) 2 years
Orion Series E-Sports Station 1 year
Artemis Series E-Sports Station 1 year
Zeus Series E-Sports Station 1 year

Guarantee conditions
Proof of purchase (original sales invoice issued by Zenox) is required to keep this warranty valid.

Other terms and conditions
All customer-claimed product issues will be checked. Zenox will determine in its sole discretion whether coverage is covered by the warranty. Zenox reserves the right to repair or replace the product or provide a full refund at its discretion. All decisions by Zenox are final.

Before contacting the after-sales maintenance department , you must prepare the following information :

1. Product model;
2. Problem description;
3. Show photos/videos of the problem;
4. Proof of purchase receipt (need to show the store of sale/date of purchase).

The after-sales maintenance department will try to provide simple solutions first. If it does not work, we will provide the following solutions, including but not limited to:

1. Arrange dedicated personnel to provide door-to-door maintenance services;
2. Send replacement parts;
3. If the product quality is far below the company's guaranteed level, an exchange will be arranged.

During the maintenance period, the above services are free of charge.

*If the product has exceeded the warranty period, our company can also provide the above services. For details of the fees, please contact the after-sales maintenance department.

Zenox product warranty period click here

Base, frame and armrests

Do not open or attempt to open the zipper of the gaming chair seat cover. Use a mild detergent and warm water to wipe the surface with a cloth. Wipe dry with a soft cloth. Do not use solvents or kitchen cleaners.
PU leather
Dust PU leather regularly with a microfiber cloth. Gently wipe the surface with a towel, warm water, or a mild liquid cleaner.

 PVC leather

Dust PVC leather regularly with a microfiber cloth. Clean the surface and back with a solution of warm water and liquid detergent. Rinse surface with water. Do not use dry cleaning solutions on PVC leather.


cloth

Vacuum the backrest and seat regularly. Use the brush to gently rub the fabric over the dirty spots.

net
Use a vacuum cleaner to remove dust from the mesh chair. Use clean water to remove any remaining dirt. If the stain persists, use a spot cleaner to gently wipe the area. Do not rub or scrub.

casters
The casters gradually accumulate hair and debris and can interfere with the movement of the chair. Turn the chair over and make sure the chair and backrest are firmly supporting the chair. Use the crevice tool on your vacuum cleaner to remove any debris left inside. Use surface cleaner and a paper towel or microfiber cloth to remove dirt from the outside of the casters. Wipe the casters with rubbing alcohol on a cotton ball. Use a cotton swab dipped in alcohol to clean the inside of the narrow part of the caster.

final points
Tighten the bolts and screws on the chair every 6 months to ensure safety and stability. We also recommend regularly re-lubricating the screws (such as WD-40 or white lithium grease) to reduce the chance of scratching.

Product selection

- DIGIBAL ONLINE only selects and sells products with good reputation in the market to provide customers with high-quality products

Delivery arrangements

- The platform only uses good logistics partners such as SF Express/Kerry for customer delivery

carefully packaged

- Our company sends each shipment order in complete and good packaging to avoid any packaging damage to the product during transportation.

product support

- Professional customer service will introduce suitable products to customers from the perspective of users. This platform does not train guests to memorize product SPECIFICATION, but arranges customer service personnel to select products they are interested in trying out. Therefore, ten customer service personnel have ten different experiences with different products. Each customer service staff is an expert on the product. Products will have their own exclusive insights to provide customers with the most pertinent opinions.

Maintenance support

- It is difficult to absolutely avoid maintenance problems with electronic products. Therefore, guests on this platform provide customers with after-sales problem solutions. Provide usage suggestions, provide brand maintenance center information, or provide replacement services to solve customer warranty issues on electronic products.

- If you have any questions, please feel free to contact customer service staff via WHATSAPP at any time. Questions will be answered within one working day.

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